Does AMB submit insurance claims electronically?

We currently file all Medicare, Medicaid and private insurance claims electronically in a HIPAA compliant format.

Do you only bill for Illinois clients?

We currently service clients in Illinois, Indiana, Iowa and Wisconsin.

What is your typical implementation timeline for new accounts?

Each client is different. However, it has been our experience that after a meeting with each client and completion of a New Client Information questionnaire, we can begin the billing process within one week.

What is your fee based upon?

AMB’s fee is based upon a percentage of dollars collected. This ensures our effort to maximize receivables. Our fee is an all-inclusive fee! There are no hidden costs or start-up fees. The fee is always negotiable.

What types of reports will we receive?

There are numerous variations of reports with different methods of sorting (e.g. response time, payer types, number of invoices produced, etc.). These can be produced for any time period specified. Under normal circumstances these reports are run on a monthly basis. We can provide other specialized reports as needed.

We currently use Firehouse software. Can you accept data electronically?

Yes. Such data can be uploaded to our secure website. We download the files on a daily basis. Data can also be sent to you through this secure website.

Who will handle billing inquires?

All billing inquiries are fielded by our experienced staffed. We have a toll-free number in place for existing clients.

Will you handle appeals?

Our staff is knowledgeable and experienced at handling Medicare and insurance appeals. After the first appeal stage, we will continue to aggressively pursue payment on claims.

Can we bill for expenses related to emergency responses to incidents such as motor vehicle accidents, fire and hazardous materials, etc.?

We can bill for these types of services.

Can you offer training? And if so, is there an extra charge for such training?

We can provide on-site training to your EMS staff on documentation and medical necessity. We can also supply on-site HIPAA training to any personnel, EMS staff or any other individuals you feel would benefit from such. There is no charge for training services.