Have questions about Billing?Insurance?Claims?Reporting?Appeals?Training?Expenses?

Frequently Asked Questions Icon

Below are some frequently asked questions we receive from new billing partners. If you have a question that isn’t listed below, please contact us at contacts@andresmedical.com or submit the Request Information inquiry form.

Each client is different. However, it has been our experience that after a meeting with each client and completion of a New Client Information questionnaire, we can begin the billing process.
AMB’s fee is based upon a percentage of dollars collected. This ensures our effort to maximize receivables. Our fee is an all-inclusive fee! There are no hidden costs or start-up fees.
There are numerous variations of reports with different methods of sorting (e.g. response time, payer types, number of invoices produced, etc.). These can be produced for any time period specified. Under normal circumstances these reports are run on a monthly basis. We can provide other specialized reports as needed.
Yes. Such data can be uploaded to our secure website. We download the files on a daily basis. Data can also be sent to you through this secure website. We currently work with Zoll, Image Trend, Firehouse, ESO and numerous other EPCR programs.

Our staff is knowledgeable and experienced at handling Medicare and insurance appeals. After the first appeal stage, we will continue to aggressively pursue payment on claims.

All billing inquiries are fielded by our experienced staff. We have a toll-free number in place for our clients.
We can provide on-site training to your EMS staff on documentation and medical necessity. We can also supply on-site HIPAA training to any personnel, EMS staff or any other individuals you feel would benefit from such. There is no charge for training services.